Exchange

Easy Exchange with reverse pick up:

Our exchange policy lasts for 7 days from delivery.

If you want to exchange your size, please drop us a mail at support@slatehash.com with details of order no and size you want.

(Do not message us on whatsapp or on any social media for exchange, email is only valid channel for communication)

If you want plus sizes in exchange, you have to pay the difference amount. Please take note of that. (Size S-XL, 2XL, 3XL, 4XL, 5XL is priced differently)

Please note that reverse pick up available on all major locations and pincodes. But there is exceptions to few pincodes, if it's not available on your pincode you have to self ship the item on our return address using any local courier service. When you mail us we will guide you through whole process. (Please note that based on courier company's operational limitations and capacity reverse pick up service on different pincode may change at anytime) (Reverse pick up is in beta version, it may take 1-5 days for picking up the order)

Reverse pick up is in beta testing, so pick address should be same as the delivery address, otherwise we won't be able to pick it up and you have to self ship it.

Pick up will be attempted maximum 3 times, if you're not available during attempts or cancel the pick up during any attempts, your exchange request will be automatically cancelled. 

Please handover the same item as you ordered and in same quantity. If you have multiple pick ups (with another company) Please check the tracking number before handing over the item to avoid any confusion. If you have sent wrong item or wrong quantity your exchange request will be canceled. Exchange can be done once, so please double check the size chart of the product.