Frequently Asked Questions

We send order mail for all orders. You can do below things to find order no.

1) search “slate hash” in your mail
2) search via our email id

*please make sure you check promotion section of your mail as well*

Yes. Click here to place customise order.

Size chart is mentioned for each product on product page. There is a button called "View Size Chart" Please click on it to check the size guide.

Please note that delivery time is 10-12 days* as mentioned on the website and order mail, we'll do our best to speed up for your order. Mostly it'll arrive early, but we have to mention it, to avoid any disputes later on.

  • COD is only available in these states: Karnataka, Maharashtra, Gujarat, Haryana, Punjab, Tamil Nadu, Rajasthan, Delhi, Chandigarh, West Bengal.
  • COD is not available for custom items.
  • COD is not available for order value more than 1799 INR.

Please mail us on with the order number for any kind of order related issues or questions. (Reply time is within 24 hours*)

Yes we do offer size exchange, within 7 days of the delivery.

Click here to know the exchange process and terms.

Please click here to know the detailed return and refund terms.

yes it is available. In reverse pick up our courier partner will come to your address and pick it up. No need to pack the item. Just hand over the correct item.